Weser Sicherheit & Service – Efficient Shift Planning

Weser Minden

Background

WESER Sicherheit & Service GmbH, founded in 2019, has established itself as a professional security service provider in Minden and the surrounding area.
With a broad range of services spanning from property and plant security to construction site surveillance and event security, the company serves clients in cities such as Bielefeld, Münster, Hannover, Osnabrück, and Paderborn. The company places particular emphasis on quality, reliability, and professionalism.

Problem

As the company grew and the number of security personnel increased, WESER Sicherheit & Service GmbH faced challenges in the planning, management, and coordination of their workforce.
Manual shift planning, managing employee master data and documents, as well as billing work hours and travel expenses proved to be time-consuming and error-prone. Additionally, there was no central solution to manage availability, absences, and duty rosters in real time.
Another key problem was the individual and time-consuming communication with each employee about upcoming shifts, work hours, and payroll. There was no way for employees to directly and independently access this data or digitally record their work hours.

Solution

To overcome these challenges, we developed a tailored software solution that digitized and automated all processes. The key features include:
  • - Employee and master data management
    • - Employees, access, roles, and permissions
    • - Upload of employment contracts and payroll documents
    • - Grouping employees by qualifications
    • - Contact details, tax, insurance, and guard ID
  • - Mobile application for employees
    • - View upcoming shifts
    • - Record work hours independently
    • - Request leave and check status
    • - Download shared documents
  • - Duty & deployment planning
    • - Visual display and planning of shifts
    • - Pre-plan and publish schedules
    • - Record employee availability
    • - Alerts for under- or overstaffing and conflicts
    • - Actual/target/balance display per employee
    • - PDF exports for client reports
    • - Google Calendar synchronization
  • - Time tracking: Work hours & absences
    • - Approval of work hours by supervisors
    • - Automated calculation of leave entitlements
    • - Surcharges for night, Sunday, and public holiday work
    • - Preparatory payroll processing
  • - Customer management & invoicing
  • - Site management
    • - Shifts and work hours per location
    • - Filtering and reports by specific sites
  • - Corporate design & mobile optimization
  • - much more...

Results

The implementation of our software solution has sustainably improved and simplified the internal processes of WESER Sicherheit & Service GmbH. The solution has been actively used since 2021.
Employees can now independently view upcoming shifts, work hours, and payroll via their smartphones, which has drastically minimized the effort for organization and communication. All information is available in real time for all employees and converges in a central system.
The system facilitates the entire administration, from efficient shift planning to managing sites and employees, to billing clients and payroll processing. An easy-to-use solution that brings all processes and data together in one place and is accessible from anywhere.
Thanks to this digital transformation, WESER Sicherheit & Service GmbH can now focus on their core business and offer their clients an even more reliable service.

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